29. Character & Charm on Mackenzie

Cancellation Policy Cancellation policy If you need to cancel a booking please let us know as soon as possible so we may offer the property to others. Book Twizel Ltd is not responsible, under any circumstances, for any costs/damages incurred by the renter resulting from a cancellation for any reason. The renter is responsible for the entire period booked. Should YOU choose to cancel the booking: Our standard cancellation charges apply. Cancellation more than 30 days before your stay commences results in a cancellation charge amounting to 25.0% of the total booking charge. Cancellation within 30 days of the scheduled start of stay results in a cancellation charge amounting to 100.0% of the total booking charge. Should BOOK TWIZEL cancel the booking due to; YOUR NON-PAYMENT: Should any of your payments fail to reach us by their due date we have the right to cancel the booking with or without providing you with notice. Under these circumstances our standard cancellation charges apply. UNAVAILABILITY OF BOOKED PROPERTY: Should the property confirmed become unavailable due to circumstances beyond the control of Book Twizel Ltd we will endeavour to provide a “like” property within 10 Kilometres of the Twizel township. Should the replacement property not meet your requirements a full refund will be provide to you. BREACH OF RENTERS RESPONSIBILITIES: A Breach of any of the Renters Responsibilities can result in immediate Cancellation of the booking without refund and immediate eviction from the property.